We are now several months into a global pandemic. Daily news is rife with the latest case counts and deaths due to COVID-19, the respiratory disorder caused by a new coronavirus called SARS-CoV-2.And … [Read more...] about How to Handle COVID-19 Anxiety
We all know there’s something self-perpetuating about conflict.It starts in childhood with the whole “You started it!” debate. “You hit me first, so of course I had to hit you back!”“Oh yeah? Well, … [Read more...] about Here is a Crucial Conflict Management Skill You Have Never Heard Of
2020 has been a year of unprecedented crisis. I was talking to a friend about this the other day. We were both shaking our heads at how quickly things seem to have spun out of control, starting with … [Read more...] about Diffusing Conflict During Crisis Part 3: the DIFFUSE Model
This week, we are continuing my latest series on how to diffuse conflict during crisis. In part 1, we talked about the first three steps suggested by clinical psychologists Chip Tafrate and Howard … [Read more...] about Diffusing Conflict During Crisis Part 2: How NOT to Talk it Out
It wasn’t planned.I didn’t know that my blog post on anger would narrowly precede one of the angriest moments in recent history.I didn’t know that within the same 24 hour period an unarmed, black man … [Read more...] about Black lives do not just matter. They are priceless.
How can we best handle conflict during this time of unprecedented stress and strain? How can we diffuse feelings of anger they reach the boiling point and we inflict real damage, physical or … [Read more...] about How to Diffuse Conflict During a Crisis