We all know there’s something self-perpetuating about conflict.It starts in childhood with the whole “You started it!” debate. “You hit me first, so of course I had to hit you back!”“Oh yeah? Well, … [Read more...] about Here is a Crucial Conflict Management Skill You Have Never Heard Of
Conflict Resolution
Diffusing Conflict During Crisis Part 3: the DIFFUSE Model
2020 has been a year of unprecedented crisis. I was talking to a friend about this the other day. We were both shaking our heads at how quickly things seem to have spun out of control, starting with … [Read more...] about Diffusing Conflict During Crisis Part 3: the DIFFUSE Model
Diffusing Conflict During Crisis Part 2: How NOT to Talk it Out
This week, we are continuing my latest series on how to diffuse conflict during crisis. In part 1, we talked about the first three steps suggested by clinical psychologists Chip Tafrate and Howard … [Read more...] about Diffusing Conflict During Crisis Part 2: How NOT to Talk it Out